News Releases
There are 87 articles listed under News Releases.
Women of SiteLink Group Kicks Off Annual Donation Drive and Contest
Written by Sue Creaser on October 23, 2018
SiteLink employees are busy filling boxes with wish-list items for Raleigh-based Food Bank and SAFEchild in company-wide donation drive.
More International Self-Storage Operators Use SiteLink
Written by Sue Creaser on October 08, 2018
SiteLink continues to expand its fast-growing portfolio across the globe, adding 5 new markets in 2018 alone.
Leading Self-Storage Online Auction Site Added to SiteLink Marketplace
Written by Sue Creaser on September 28, 2018
New technology partner announced: Online auction site StorageTreasures now integrated with SiteLink.
Lead Funnel Report Delivers Actionable Insights on Your Lead Management Workflow
Written by Sue Creaser on September 25, 2018
Want to get a handle on where your leads are coming from and where they go? SiteLink's Lead Funnel report makes it easy and painless.
SiteLink Adds Out-of-the-Box Online Rental Options to its Web Template and SiteLinkStore
Written by Sue Creaser on September 21, 2018
Simple, convenient process is perfect for owners who want the benefit of online rentals in an uncomplicated, affordable way.
SiteLink Integrates with OpenTech’s INSOMNIAC CIA Cloud Access Control
Written by Sue Creaser on September 19, 2018
SiteLink and OpenTech Alliance have built a better way to manage your gate functions. Hassle-free cloud-based gate access is here.
SpareFoot and SiteLink Merge with storEDGE to Continue Building the Most Comprehensive Technology Platform in the Self-Storage Industry
Written by Chuck Vion on August 30, 2018
storEDGE, a cutting-edge technology organization, is now part of the SpareFoot and SiteLink self-storage technology family, backed by Cove Hill Partners.
SiteLink Integrated Leases Offer Reliable, Low-Maintenance Solution
Written by Sue Creaser on August 27, 2018
Looking for an easier way to manage leases? Pre-formatted, ready-to-go SiteLink integrated state SSA leases streamline the rental process and deliver peace of mind for self-storage operators.
More Choice: Automated, Overnight Credit Card Processing and Invoicing added to SiteLink
Written by Sue Creaser on August 16, 2018
SiteLink is the first management software to offer multiple automatic billing and invoicing workflows.
Winning Streak Continues for SiteLink: Best Management Software 8 Years in a Row
Written by Sue Creaser on August 01, 2018
Thank you for your support! SiteLink once again is voted the software of choice in the Inside Self Storage annual poll of favorite industry providers.
What is SiteLink myHub and How do I Get Started? Take the New Course Today!
Written by Sue Creaser on July 27, 2018
SiteLink myHub is easy to use, mobile-friendly, and loaded with all the features you need. Get up to speed on myHub with our latest course in the SiteLink Certified Professional training and development program.
Top 5 Essential SiteLink myHub Features and the Positive Impact on Your Business
Written by Sue Creaser on July 16, 2018 • Webinar Introduction
Get up to speed on the top 5 new features of SiteLink myHub and learn how this powerful platform can benefit your business.
SiteLink Leads in Self-Storage Rental Apps
Written by Sue Creaser on June 28, 2018
SiteLink technology partners save owners time and money with flexible, convenient, in-store self-service rental apps.
SiteLink Expands Headcount, Strengthens Customer Focus
Written by Sue Creaser on June 21, 2018
As part of its pledge to advance growth and continually improve its industry-leading customer service, SiteLink has expanded Customer Support and Development teams.
New myHub Map Serves Up 3D Interaction
Written by Sue Creaser on June 15, 2018
The new site map for SiteLink myHub delivers interactive, 3-dimensional views for self-storage facilities.
New Background Auto-billing, Invoicing in SiteLink myHub
Written by Sue Creaser on May 08, 2018
Managers can now process ACH and credit card auto-billing in SiteLink myHub from any device, operating system or browser.
Awards, Reviews and our Focus on Customer Success
Written by Sue Creaser on April 17, 2018
SiteLink's commitment to the success of our customers is an integral part of our everyday operations.
SpareFoot Acquires SiteLink to Drive Innovation for the Self-Storage Industry
Written by Chuck Vion on March 29, 2018
SpareFoot, the world’s largest online self-storage marketplace, has agreed to acquire SiteLink, a leading provider of cloud-based software solutions for the self-storage industry.
Customer Support is Job #1 – SiteLink Answers Your Calls
Written by Sue Creaser on March 13, 2018
SiteLink's highly-trained, responsive and helpful customer service team won't leave you hanging when you call.
Credit Card Security – What You Need to Know About the TLS Update
Written by Sue Creaser on February 12, 2018
Self-storage operators who take credit cards in our StandAlone product (Web Edition is not vulnerable) need to be aware of new PCI requirements that help protect sensitive data.
Where’s Your Data? The Scoop on SiteLink Server Load, Security and Uptime
Written by Sue Creaser on January 22, 2018
SiteLink is completely invested in ensuring that your data is safe and only as accessible as you allow it to be. You can rely on the fact that SiteLink’s servers–the physical place where your data is stored–are configured and certified for the highest level of data security.
SiteLink Announces Annual PCI DSS Level 1 Recertification
Written by Sue Creaser on January 15, 2018
SiteLink maintains highest level of data protection available for its software users with renewed PCI DSS Level 1 Certification.
2017 Record-Breaking Year for SiteLink
Written by Sue Creaser on December 18, 2017
Record growth and several exciting feature launches made 2017 a year of milestones across the board for SiteLink.
2017 MSM Facility of the Year Award Winners
Written by Sue Creaser on December 07, 2017
Mini-Storage Messenger announced their 2017 Facility of the Year winners, and three of the winners rely on SiteLink software to manage and grow their stores. Since 2004, SiteLink customers represent more than half of all Facility of the Year winners.
SiteLink scores major gains in server performance
Written by Sue Creaser on November 10, 2017
Already considered the leader in reliability, ease of use and speed, customers enjoy even faster task processing and overall smoother operations after SiteLink’s development team executes database architecture optimization.
SiteLink Launches Certified Professional Training Program
Written by Chuck Vion on September 29, 2017
Groundbreaking training course will educate users and recognize proficiency in SiteLink self-storage management software
New Feature Lets UK Operators Collect Faster, Automate Rentals and Payments
Written by Sue Creaser on September 20, 2017
SiteLink offers credit card integration to speed up and streamline payments for operators in the United Kingdom.
Centreforce Technology Group Wins Distinguished SSAA Service Member of the Year Award
Written by Sue Creaser on September 06, 2017
Third-time win for Centreforce and SiteLink solidifies status as top supplier in Australasian self-storage industry
SiteLink Expands Paperless Office, Delivers Tools to Increase Rentals and Adds Security Controls for Owners
Written by Sue Creaser on August 22, 2017
Feature-packed August update enhances value. SiteLink adds Lead to Lease workflow to SiteLink myHub, electronic signatures to payment receipts with SiteLink Merchant Services, and expands controls for owners.
SiteLink Wins Record 7th Consecutive Best Management Software Honor
Written by Chuck Vion on August 01, 2017
Customers reaffirm company's continued leadership in technology by awarding SiteLink their 7th consecutive Best of Business award in the category of Best Self-Storage Software from Inside Self-Storage.
SiteLink Software Enhances Cloud Solution for the UK Market
Written by Sue Creaser on July 21, 2017
Building on its many years of service to the UK region’s self-storage industry, SiteLink recognizes a need for secure, online payment options and dedicated support for that market.
SiteLink Launches StorageForum
Written by Sue Creaser on May 22, 2017
StorageForum is here! Designed as a place to ask questions, share knowledge and talk about SiteLink software, users can actively engage with others in the SiteLink community.
SiteLink Breaks into the Guam Self-Storage Market
Written by Sue Creaser on May 19, 2017
GU Self-Storage opens for business in Harmon, Guam, becoming the first SiteLink customer on this island territory. The facility offers a variety of unit sizes, plus convenient Mail Hub office and postal services located on the premises.
SiteLink Lands First Customer in Scotland
Written by Sue Creaser on April 26, 2017
Website integration and online reservations and payments via credit card made SiteLink the top choice for Storage Vault.
Dogs Allowed, and We’re Better for it
Written by Sue Creaser on April 18, 2017
SiteLink is a dog-friendly office and a second home to a variety of pooches. At SiteLink, we believe that dogs reduce stress, improve cooperation, foster trust and allow employees to make their office feel more like home.
SiteLink myHub Adds Day-to-Day Tablet Functions
Written by Chuck Vion on March 13, 2017
The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location.
SiteLink’s New LeadAlert™ Raises Bar in Lead to Lease Conversion
Written by Chuck Vion on February 14, 2017
Time is of the essence when following up on a lead to rent self-storage space. The new SiteLink LeadAlert™ makes an automated phone call reminder to managers so they can follow up and close internet leads as soon as they happen.
SiteLink PCI DSS Level 1 Security Recertification
Written by Chuck Vion on January 31, 2017
SiteLink achieves another year of PCI DSS Level 1 Security Certification and continues to ensure software users a secure and consistent experience when using SiteLink self-storage software.
2016 MSM Facility of the Year Award Winners
Written by Chuck Vion on December 13, 2016
Mini-Storage Messenger announced their 2016 Facility of the Year Award winners and two of the five winners use SiteLink Web Edition to manage and grow their facility. Since 2004 SiteLink customers represent more than half of all Facility of the Year winners
SiteLink eFile Management Delivers Paperless Office, Exceeds One Million
Written by Chuck Vion on November 16, 2016
SiteLink marks a new milestone with the rapid adoption of its free, built-in eFile Management now storing more than one million documents in SiteLink Web Edition.
SiteLink Customers Reap Benefits of Investment in Service
Written by Chuck Vion on October 14, 2016
SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, wants to thank all those who reached out with concern over Hurricane Matthew which caused epic rain and flooding in North Carolina.
SiteLink Wins 6th Consecutive Best Self-Storage Software Honor
Written by Chuck Vion on August 01, 2016
SiteLink announces their 6th consecutive Best of Business award in the category of Best Self-Storage Software from Inside Self-Storage.
Experience The Redesigned SiteLink Website
Written by Tom Roth on July 06, 2016
In order to offer a better SiteLink website experience, sitelink.com’s architecture was rebuilt from the ground up. Experience enhanced navigation, a site-wide search, page filtering, added content, more engagement and a lightning fast design.
Real-time SiteLink Services Status Enhances Communication
Written by Chuck Vion on May 24, 2016
At the rare times there are issues preventing the optimal functionality of SiteLink’s products or services, the new status system ensures users have the most up-to-date information about current problems and known issues with SiteLink Software.
SiteLink Hits New Milestone, Announces 13,000th Customer
Written by Chuck Vion on May 16, 2016
Going through a software conversion for a 700 unit storage facility can be daunting for owner/operators but our experience has been phenomenal thanks to the exceptional management platform and the customer service SiteLink provides,” said Peter Phillips, Stor-Mor Self-Storage’s General Manager and SiteLink’s 13,000th customer.
SiteLink Supports Asian Self-Storage Market
Written by Chuck Vion on May 14, 2016
As the global leader in self-storage management software, SiteLink showcased its language support; tailored settings including taxation; currency, units and measures; and time zone and Daylight Savings Time adjustments.
2016 SiteLink User Conference Huge Success Amid New Product Announcements
Written by Chuck Vion on May 09, 2016
The SiteLink User Conference is the only one of its kind in the industry and highlights SiteLink’s leadership. The one-day event brought record attendance and showcased the new browser-based SiteLink myHub in between educational sessions and panel discussions.
SiteLink Merchant Services Now Leading Payment Processor for SiteLink
Written by Chuck Vion on May 04, 2016
SiteLink Merchant Services is now the leading provider of payment processing to SiteLink stores. SiteLink Merchant Services is currently available in the United States and Canada.
SiteLink Users Process Record Online Rentals, Reservations and Payments
Written by Chuck Vion on March 31, 2016
SiteLink, the global leader in web based software for managing self-storage operations of all sizes, reports a record number of its clients processing rentals and reservations on websites and from call centers.
SiteLink 2015 Year in Review
Written by Chuck Vion on January 28, 2016 • Webinar Introduction
Always innovating with a customer focus, SiteLink added personnel, office space, new technology partners and a number of product enhancements to increase the value provided to its customers. 2015 was a record year for SiteLink! Our software is in use at more than 12,000 stores worldwide -- and in 2015 SiteLink added more customers to the SiteLink family than in any previous year.
Keeping Your Data Secure, SiteLink Recertifies
Written by Chuck Vion on January 26, 2016
SiteLink achieves another year of PCI DSS Level 1 Security Certification and continues to ensure software users a secure and consistent experience when using SiteLink Smart Management Software.
2015 MSM Facility of the Year Award Winners
Written by Chuck Vion on December 18, 2015
Mini-Storage Messenger announced their 2015 Facility of the Year Award winners and two of the five winners use SiteLink Web Edition to manage and grow their facility. Since 2004 SiteLink customers represent more than half of all Facility of the Year winners.
Unmanned Self-Storage Facilities Increase Profit Potential
Written by Chuck Vion on November 05, 2015
There is a new trend in the self-storage industry involving unmanned facilities. These facilities rely on smart management software that integrates with technology partners allowing owners the flexibility to run their facility from wherever and whenever t
SiteLink eSign Integrates With Blue Moon Lease
Written by Chuck Vion on September 29, 2015 • Webinar Introduction
SiteLink, the leader in self-storage management software worldwide, expands its Blue Moon Software partnership. Adding to the ability to pre-fill electronic leases, SiteLink Web Edition customers can now use electronic signature, store, manage and audit their Blue Moon leases right within the self-storage management software -- an industry-first.
SiteLink Celebrates 2015 ISS Best Of Business Award
Written by Chuck Vion on September 01, 2015
After recently winning the 2015 ISS Best of Business award for Best Management Software, SiteLink celebrated with a fabulous barbecue luncheon complete with banana pudding and a celebrity guest appearance.
SiteLink Awarded ISS Best Management Software 2015
Written by Chuck Vion on August 04, 2015
For the fifth year in a row, SiteLink is awarded Best of Business in the category of Best Management Software by Inside Self-Storage. SiteLink is especially honored to receive this award because the online voting allows actual storage operators to select their favorite company as the best in business.
Effectively Manage and Increase Revenue with SiteLink Price Optimizer
Written by James Renouf on July 08, 2015 • Webinar Introduction
SiteLink has powerful tools to help you manage revenue for both new move-ins and existing tenants. We branded these tools SiteLink Price Optimzer, "always the right price." Just as the airline and hotel industries have been adjusting rates for years based upon supply and demand, you can do the same in real-time to maximize your revenue.
Six Questions to Ask During a Self-Storage Facility Audit
Written by Chuck Vion on June 08, 2015 • Webinar Introduction
Performing a self-storage facility audit is a very important task for any owner to ensure that operations are running smoothly and according to set policies and procedures. Audits should be performed periodically and without notice to ascertain a wide range of operational deficiencies; sometimes the result of theft.
How to Use SiteLink During the Facility Audit Process
Written by Chuck Vion on June 03, 2015 • Webinar Introduction
Audits are essential to operate a self-storage facility as efficiently and effectively as possible. Assessing your self-storage facility means maintaining a regular "check-up." When was your last facility check-up?
View Facility Performance with the SiteLink Management Summary Report
Written by Chuck Vion on May 13, 2015
One of the most popular reports in SiteLink is the management summary report. Many customers use this report to gain an overall performance view of the facility.
SiteLink TOTAL Accounting Webinar Series Continues
Written by Chuck Vion on April 22, 2015 • Webinar Introduction
SiteLink TOTAL Accounting not only pairs up with your accounting system but also delivers reports for single and multi-storage operators alike, including consolidated, trending and historical documents.
2015 Technology Shift Showcase Products
Written by Chuck Vion on April 03, 2015
SiteLink re-defined: SiteLink Merchant Services helps to afford owners the best qualified rate and reconcile payment processing. SiteLink eSign™ delivers more rentals with electronic signature capture, TeleTracker measures each phone call for complete marketing analysis.
How to Export with SiteLink TOTAL Accounting
Written by Chuck Vion on April 01, 2015 • Webinar Introduction
SiteLink TOTAL Accounting delivers financial reporting, audit tools and integration with the accounting software of your choice; included in SiteLink Web Edition at no additional cost. SiteLink TOTAL Accounting exports to ASystems, Business Works, Great Plains, Great Plains + Cash Management, Great Plains + Cash, Check Management, MAS 90, Maxwell Colonial, MRI Accounting, PeachTree, QuickBooks, Real Property Plus, Simply Accounting, Skyline, Solomon, Timberline and Yardi.
Call Tracking that Helps Self-Storage Facilities Make Better Marketing Decisions
Written by Chuck Vion on March 24, 2015
By successfully utilizing smart management software with integrated call tracking (SiteLink's TeleTracker), owners and administrators are able to get accurate lead source data in real time.
How To Process Payments in SiteLink
Written by James Renouf on February 26, 2015
SiteLink gives you a choice in partners. The new SiteLink Merchant Services are built in to SiteLink to give you a better way to process credit cards. The following steps show you how to easily process payments within SiteLink.
How to Convert an Online Reservation to a Rental
Written by James Renouf on January 19, 2015
The online reservation dynamic in the self-storage industry has evolved over the last several years. It has moved from many self-storage operators considering online reservations as a nice "bells and whistles" feature to now absolutely essential to capture leads.
Australian Office Expansion
Written by Chuck Vion on January 13, 2015
SiteLink's distributor Centreforce Technology Group expands office space to accommodate growth in Asia-Pacific. Centreforce Technology Group (Centreforce), Australia-based distributor of SiteLink, the global industry leader in self-storage management software, announced expansion of its international office in the district of Loganholme Queensland, Australia.
PCI DSS Level 1 Security Certification
Written by Chuck Vion on January 12, 2015
After an extensive third party audit, SiteLink is awarded the highest level of software and server security certification, PCI DSS Level 1.
Self Storage Industry Defining Products
Written by Chuck Vion on January 08, 2015
SiteLink Merchant Services adds value with built-in payment processing and SiteLink eSign™ delivers more rentals with electronic signature capture.
Facility of the Year Winners Trust SiteLink
Written by Chuck Vion on December 04, 2014
Every year Mini-Storage Messenger (MSM) selects Facility of the Year winners in various categories. CONGRATULATIONS! to the coveted Facility of the Year Award winners who trust SiteLink for their smart management software.
Direct Payment Processing & Electronic Signature
Written by Chuck Vion on November 18, 2014
As innovators in self-storage management software, SiteLink keeps true to their mission of setting the the "industry standard" by unveiling SiteLink Merchant Services and SiteLink eSign™.
SiteLink Industry Standard Financial Reporting
Written by Chuck Vion on September 05, 2014
In the words of: Shawn Hill, Principal, the BSC Group is a real estate financing advisory that helps self-storage owners nationwide obtain debt and equity to purchase or refinance their properties.
SiteLink ISS Best Management Software 2014
Written by Chuck Vion on August 05, 2014
The self-storage industry votes SiteLink as "Best Management Software" in the 2014 Inside Self-Storage (ISS) Best of Business reader's choice poll.
SiteLink Partners With Charity Storage
Written by Chuck Vion on July 08, 2014
The storage industry has the space and donors have the items (they receive a tax donation receipt). Charity Storage organizes the effort to convert these items into cash by auctioning the contents of designated Charity Storage Units. Proceeds from the sale of Charity Storage Units are distributed for the benefit of local, national and international charities.
SiteLink Listens to Customers
Written by Chuck Vion on June 17, 2014
The SiteLink team is committed to serve customers with excellence to best meet their needs. That means that when customers offer suggestions to enhance our software, we listen. The 2014 June update release of SiteLink's smart management software included many enhancements requested by our customers. Here is a sampling for different roles within a self-storage operation.
The Power of Mobility with SiteLink
Written by Chuck Vion on May 21, 2014
MineWhat cites that 2014 research shows 81% of shoppers research online before buying. That's why SiteLink gives their customers the power of mobility. With each passing day, we become a more mobile world. In a social setting -- smartphones may become an interruption.
SiteLink User Conference Sets Milestone
Written by Chuck Vion on April 21, 2014
SiteLink, the worldwide innovator of self-storage smart management software recently made an impact at the 2014 ISS World Expo in Las Vegas, with a record-breaking User Conference attendance of more than 500 self-storage owners, managers and partners.
SiteLink Unveils Brand "Refresh" at Recent User Conference
Written by Chuck Vion on April 08, 2014
SiteLink Unveils brand "refresh" at the SiteLink User Conference in Las Vegas this past March, 2014 where over 500 attendees from more than 10 countries attended.
2013 Facility of the Year Award Winners Choose SiteLink
Written by Chuck Vion on February 26, 2014
SiteLink, the leader in self-storage software, congratulates the 2013 winners of the Facility of the Year Award. Since the award’s inception, more than fifty top self-storage facilities around the globe have been recognized for their innovation and excellence. Most of these stores use SiteLink to manage and grow their businesses.
SiteLink Software Announces Move in Response to Record Growth
Written by Chuck Vion on December 27, 2013
SiteLink, the leader in self-storage management software worldwide, announced the move to a new office. To meet the needs of its rapidly expanding customer base, SiteLink has fully occupied the newly renovated two-story, 18,000 square-foot structure.
SiteLink ISS Best Management Software 2013
Written by Chuck Vion on August 05, 2013
SiteLink wins the 2013 Best Management Software for ISS Best of Business award. For the 2013 Inside Self-Storage (ISS) Best of Business reader's choice poll, the self-storage industry has voted SiteLink as the winner of Best Management Software.
2013 SiteLink User Conference Shows The Value Of Web Edition
Written by Chuck Vion on May 28, 2013 • Webinar Introduction
SiteLink, the leader in self-storage management software worldwide, recognizes store owners who converted to SiteLink Web Edition immediately following the second-annual SiteLink User Conference in 2013.
2012 Winners of the Facility of the Year Award Choose SiteLink
Written by Chuck Vion on January 28, 2013
SiteLink, the leader in self-storage management software, congratulates the winners and runners-up of the coveted Facility of the Year Award of 2012. Four of the five 2012 winners entrust their operations to SiteLink Web Edition along with more than 10,000 stores worldwide.
Storage Owner Adds Online Payments, Boosts Late Fee Collections by 30%
Written by Chuck Vion on November 26, 2012 • Webinar Introduction
SiteLink, the leader in self-storage management software, packages powerful features and integrations in its flagship product, Web Edition, to streamline operations and lower the cost of ownership. More than 75% of users integrate online payments, reservations and move-ins.
SiteLink And US Storage Centers Raise More than $220,000 to Fight Cancer
Written by Chuck Vion on September 12, 2012
Kure It Cancer Research and SiteLink, the leader in software for self-storage and portable storage, reached another milestone in their drive to support cancer research. A cancer patient himself, Barry Hoeven founded Kure It to provide critical funding in support of innovative research.
SiteLink ISS Best Management Software 2012
Written by Chuck Vion on August 05, 2012
For the second year in a row, SiteLink wins Best Management Software for ISS Best of Business award. SiteLink has won the 2012 Inside Self-Storage (ISS) Best of Business reader's choice poll for Best Management Software.
SiteLink ISS Best Management Software 2011
Written by Chuck Vion on August 05, 2011
SiteLink wins Best Management Software for ISS Best of Business award. SiteLink has won Best Management Software for the Inside Self-Storage (ISS) Best of Business reader's choice poll. Self-storage operators worldwide voted online for their favorite making the award a significant honor for SiteLink.
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SiteLink Launches StorageForum
StorageForum is here! Designed as a place to ask questions, share knowledge and talk about SiteLink ...
SiteLink eFile Management Delivers Paperless Office, Exceeds One Million
SiteLink marks a new milestone with the rapid adoption of its free, built-in eFile Management now st...
2016 MSM Facility of the Year Award Winners
Mini-Storage Messenger announced their 2016 Facility of the Year Award winners and two of the five w...