More Choice: Automated, Overnight Credit Card Processing and Invoicing added to SiteLink
Written by Sue Creaser on August 16, 2018 under updates & autobill & batch processing
SiteLink continues to help self-storage operators run their business how they prefer
SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, is excited to announce multiple, flexible options for processing autobill and invoicing tenants. Managers and owners can now choose the batch processing procedure that’s best for their company, including automatic, set-and-forget background overnight billing.
Highlights
- New fully automatic, overnight autobill processing and invoicing option
- SiteLink now offers multiple automatic billing and invoicing workflows
- Focus is on delivering more feature options to help drive customer success
“Set and forget” convenience – works entirely in the background
Operators can process auto-pay credit cards and invoices behind the scenes automatically in SiteLink. Once enabled, there is no need to review and click a button each day on your batch processed credit cards and invoices. Users can continue with other daily tasks while SiteLink completes the work behind the scenes. SiteLink will notify operators if any follow-up is needed. A list of all failed transactions is emailed to the site.
Automatic overnight processing is enabled via a new “Batch” program default setup tab in SiteLink Web Edition; the operator can now elect to automatically batch process autobills for credit cards, ACH or both, and may also choose to automatically process invoices as well.
Set the automated process according to business preferences
Operators choose whether to email receipts (based on tenant preferences) and whether they want to charge fees or not. Scheduled move-outs can be included in the credit card/ACH autobilling or not. Transaction limits are also available so special attention may be given to large account balances instead of automatically processing their autopay.
Choice in automatic overnight billing is industry-first
In developing new software features, SiteLink continues to keep choice top of mind. When batch auto payments and invoicing were added to Web Edition over a decade ago, operators strongly advocated for the ability to preview accounts before processing or omit accounts that were set to move-out. This user-initiated batch processing was added to myHub in May 2018. A subset of customers were looking for an even more streamlined approach with no manual review. So, now with the addition of fully automatic, overnight processing, SiteLink is the first management software to offer multiple automatic billing and invoicing workflows.
“SiteLink is proud to offer more choice in billing and deliver the greatest amount of flexibility and workflow options for operators than any other self-storage management software available today,” said Markus Hecker, SiteLink’s Chief Client Advocate. “Like all of our feature enhancements and updates, we have listened to our customer base and implemented tools needed to make their jobs easier and their business more profitable.”
With the new “set and forget” option, you no longer have to think about processing bills and invoices each day – the entire process happens automatically overnight, every night.
Or, you can still choose to manually review invoices and autopayments in Web Edition or myHub before they are batch processed each day. With SiteLink, operators can tailor their autobilling settings based on business needs, modify as necessary, and be confident their tenants are charged or invoiced correctly.
Related SiteLink News
Check out other SiteLink news articles related to More Choice: Automated, Overnight Credit Card Processing and Invoicing added to SiteLink.
Leading Self-Storage Online Auction Site Added to SiteLink Marketplace
New technology partner announced: Online auction site StorageTreasures now integrated with SiteLink.
SiteLink ISS Best Management Software 2013
SiteLink wins the 2013 Best Management Software for ISS Best of Business award. For the 2013 Inside Self-Storage (ISS) Best of Business reader's choice poll, the self-storage industry has voted SiteLink as the winner of Best Management Software.
About SiteLink
» SiteLink Advantage » SiteLink Team » News Releases » Customer Testimonials » Visit SiteLinkFilter SiteLink News
Search news by category tags and find the information most important to you.
Sign Up For Notifications
Register to be notified by a variety of SiteLink and Industry emails and announcements.
Manage Email PreferencesTop SiteLink News Posts
SiteLink Launches StorageForum
StorageForum is here! Designed as a place to ask questions, share knowledge and talk about SiteLink ...
SiteLink eFile Management Delivers Paperless Office, Exceeds One Million
SiteLink marks a new milestone with the rapid adoption of its free, built-in eFile Management now st...
2016 MSM Facility of the Year Award Winners
Mini-Storage Messenger announced their 2016 Facility of the Year Award winners and two of the five w...