Payment Solutions

Rate Qualification

Qualified Rates are those processed at the most favorable rate. Business-to-Business, Reward, Signature and hand-keyed cards are downgraded and charged higher rates. It is often possible to spot downgrades occurring on monthly billing statements in the self storage industry. These downgrades may indicate your processor may not be implementing best practices, following new rules or your store is not following best practices when accepting payments. SiteLink provides tools and support to assist with improving rate qualification and lowering bills.

Merchant Support

Access to a dedicated team that understands the self-storage industry, management software, and payment processing rates is critical to ensuring payments issues are addressed quickly for your business. When selecting a merchant service provider, ask key questions about support wait times, who you will be working with, and how they understand management software and payment processing working together.

Account Reconciliation

Reconciliation of deposits, payments and credit card statements is tedious, but it is essential to ensure business financial integrity. Accountants love when they can pull the software daily report and easily match to the bank deposits. Check to see what tools are available to ensure an efficient, accurate, and timely daily close process is available.

Payment Card Industry(PCI) Security Standards help protect the safety of data. Maintaining payment security is vital. SiteLink is fully PCI Level 1 certified. This is the highest level of security certification in the credit card industry. The card brands (Visa, MasterCard, Discover) require all merchant accounts maintain PCI compliance, otherwise they might be subject to non-compliance fines and penalties.