SiteLink Lands First Customer in Scotland

Storage Vault Self Storage chooses SiteLink for scalability, cutting-edge features

SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, is pleased to announce its first customer in Scotland. SiteLink has been a part of the United Kingdom’s self-storage landscape for some time, however this marks the first partnership with a self-storage provider in this region.

• Streamlined features and online payment options made SiteLink the top choice
• Storage Vault’s website integration enables online reservations and payments via credit card
• Market growth in Scotland looks promising as self-storage concept grows in popularity
• SiteLink continues to dedicate resources to support entire UK market

SiteLink’s streamlined features and online payment options stand out from the crowd

Kraig Martin, Commercial Director at Storage Vault Self Storage, wanted a more robust, cloud-based management software solution with online payments and reservations. He also required crucial integrations such as text messaging, accounting and customer relationship management (CRM). Martin, impressed with SiteLink’s range of options and ease of use, stated “SiteLink offers a wide range range of financial, marketing, tenant and occupancy reports. They’re all so in-depth and informative.”

Online payments and reservations

Storage Vault will integrate credit card payments both online and in-store. Customers look to do much of their shopping online, and searching for self-storage is no exception. People shopping for self-storage online can make reservations via the Storage Vault website, which integrates seamlessly using SiteLink’s integrated software to show real-time pricing and availability. With SiteLink Merchant Services coming on-board, Storage Vault will further enjoy a streamlined and simplified credit card payment process. Benefits of this integration include recurring payments (which reduces costs and saves time), the ability to process refunds and reconcile credit card transactions on one platform, and much more.

Market growth looks promising

The idea of self-storage is relatively new to Scotland, having started about 10 years later than the UK, but the inclination to rent self-storage in this region has been growing. The SSA UK reports in its Annual Survey that this growth is partially due to increased awareness of the self-storage concept. Storage Vault, which currently operates self-storage facilities in Paisley and Cambuslang, plans to open more in the region soon.

This all contributes to a positive outlook for self-storage in the area, and it’s a safe bet that self-storage customers in Scotland are expecting to find the latest tools and features as they shop. SiteLink delivers the convenient options, features and communication methods that customers and tenants require.