News Releases

Written by Sue Creaser on October 23, 2018

SiteLink employees are busy filling boxes with wish-list items for Raleigh-based Food Bank and SAFEchild in company-wide donation drive.

Written by Sue Creaser on October 08, 2018

SiteLink continues to expand its fast-growing portfolio across the globe, adding 5 new markets in 2018 alone.

Written by Sue Creaser on September 28, 2018

New technology partner announced: Online auction site StorageTreasures now integrated with SiteLink.

Written by Sue Creaser on September 25, 2018

Want to get a handle on where your leads are coming from and where they go? SiteLink's Lead Funnel report makes it easy and painless.

Written by Sue Creaser on September 21, 2018

Simple, convenient process is perfect for owners who want the benefit of online rentals in an uncomplicated, affordable way.

Written by Sue Creaser on September 19, 2018

SiteLink and OpenTech Alliance have built a better way to manage your gate functions. Hassle-free cloud-based gate access is here.

Written by Chuck Vion on August 30, 2018

storEDGE, a cutting-edge technology organization, is now part of the SpareFoot and SiteLink self-storage technology family, backed by Cove Hill Partners.

Written by Sue Creaser on August 27, 2018

Looking for an easier way to manage leases? Pre-formatted, ready-to-go SiteLink integrated state SSA leases streamline the rental process and deliver peace of mind for self-storage operators.

Written by Sue Creaser on August 16, 2018

SiteLink is the first management software to offer multiple automatic billing and invoicing workflows.

Written by Sue Creaser on August 01, 2018

Thank you for your support! SiteLink once again is voted the software of choice in the Inside Self Storage annual poll of favorite industry providers.

Written by Sue Creaser on July 27, 2018

SiteLink myHub is easy to use, mobile-friendly, and loaded with all the features you need. Get up to speed on myHub with our latest course in the SiteLink Certified Professional training and development program.

Written by Sue Creaser on July 16, 2018 • Webinar Introduction

Get up to speed on the top 5 new features of SiteLink myHub and learn how this powerful platform can benefit your business.

Written by Sue Creaser on June 28, 2018

SiteLink technology partners save owners time and money with flexible, convenient, in-store self-service rental apps.

Written by Sue Creaser on June 21, 2018

As part of its pledge to advance growth and continually improve its industry-leading customer service, SiteLink has expanded Customer Support and Development teams.

Written by Sue Creaser on June 15, 2018

The new site map for SiteLink myHub delivers interactive, 3-dimensional views for self-storage facilities.

Written by Sue Creaser on May 08, 2018

Managers can now process ACH and credit card auto-billing in SiteLink myHub from any device, operating system or browser.

Written by Sue Creaser on April 17, 2018

SiteLink's commitment to the success of our customers is an integral part of our everyday operations.

Written by Chuck Vion on March 29, 2018

SpareFoot, the world’s largest online self-storage marketplace, has agreed to acquire SiteLink, a leading provider of cloud-based software solutions for the self-storage industry.

Written by Sue Creaser on March 13, 2018

SiteLink's highly-trained, responsive and helpful customer service team won't leave you hanging when you call.

Written by Sue Creaser on February 12, 2018

Self-storage operators who take credit cards in our StandAlone product (Web Edition is not vulnerable) need to be aware of new PCI requirements that help protect sensitive data.

Written by Sue Creaser on January 22, 2018

SiteLink is completely invested in ensuring that your data is safe and only as accessible as you allow it to be. You can rely on the fact that SiteLink’s servers–the physical place where your data is stored–are configured and certified for the highest level of data security.

Written by Sue Creaser on January 15, 2018

SiteLink maintains highest level of data protection available for its software users with renewed PCI DSS Level 1 Certification.

Written by Sue Creaser on December 18, 2017

Record growth and several exciting feature launches made 2017 a year of milestones across the board for SiteLink.

Written by Sue Creaser on December 07, 2017

Mini-Storage Messenger announced their 2017 Facility of the Year winners, and three of the winners rely on SiteLink software to manage and grow their stores. Since 2004, SiteLink customers represent more than half of all Facility of the Year winners.

Written by Sue Creaser on November 10, 2017

Already considered the leader in reliability, ease of use and speed, customers enjoy even faster task processing and overall smoother operations after SiteLink’s development team executes database architecture optimization.

Written by Chuck Vion on September 29, 2017

Groundbreaking training course will educate users and recognize proficiency in SiteLink self-storage management software

Written by Sue Creaser on September 20, 2017

SiteLink offers credit card integration to speed up and streamline payments for operators in the United Kingdom.

Written by Sue Creaser on September 06, 2017

Third-time win for Centreforce and SiteLink solidifies status as top supplier in Australasian self-storage industry

Written by Sue Creaser on August 22, 2017

Feature-packed August update enhances value. SiteLink adds Lead to Lease workflow to SiteLink myHub, electronic signatures to payment receipts with SiteLink Merchant Services, and expands controls for owners.

Written by Chuck Vion on August 01, 2017

Customers reaffirm company's continued leadership in technology by awarding SiteLink their 7th consecutive Best of Business award in the category of Best Self-Storage Software from Inside Self-Storage.

Written by Sue Creaser on July 21, 2017

Building on its many years of service to the UK region’s self-storage industry, SiteLink recognizes a need for secure, online payment options and dedicated support for that market.

Written by Sue Creaser on May 22, 2017

StorageForum is here! Designed as a place to ask questions, share knowledge and talk about SiteLink software, users can actively engage with others in the SiteLink community.

Written by Sue Creaser on May 19, 2017

GU Self-Storage opens for business in Harmon, Guam, becoming the first SiteLink customer on this island territory. The facility offers a variety of unit sizes, plus convenient Mail Hub office and postal services located on the premises.

Written by Sue Creaser on April 26, 2017

Website integration and online reservations and payments via credit card made SiteLink the top choice for Storage Vault.

Written by Sue Creaser on April 18, 2017

SiteLink is a dog-friendly office and a second home to a variety of pooches. At SiteLink, we believe that dogs reduce stress, improve cooperation, foster trust and allow employees to make their office feel more like home.

Written by Chuck Vion on March 13, 2017

The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location.

Written by Chuck Vion on February 14, 2017

Time is of the essence when following up on a lead to rent self-storage space. The new SiteLink LeadAlert™ makes an automated phone call reminder to managers so they can follow up and close internet leads as soon as they happen.

Written by Chuck Vion on January 31, 2017

SiteLink achieves another year of PCI DSS Level 1 Security Certification and continues to ensure software users a secure and consistent experience when using SiteLink self-storage software.

Written by Chuck Vion on December 13, 2016

Mini-Storage Messenger announced their 2016 Facility of the Year Award winners and two of the five winners use SiteLink Web Edition to manage and grow their facility. Since 2004 SiteLink customers represent more than half of all Facility of the Year winners

Written by Chuck Vion on November 16, 2016

SiteLink marks a new milestone with the rapid adoption of its free, built-in eFile Management now storing more than one million documents in SiteLink Web Edition.

Written by Chuck Vion on October 14, 2016

SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, wants to thank all those who reached out with concern over Hurricane Matthew which caused epic rain and flooding in North Carolina.

Written by Chuck Vion on August 01, 2016

SiteLink announces their 6th consecutive Best of Business award in the category of Best Self-Storage Software from Inside Self-Storage.

Written by Tom Roth on July 06, 2016

In order to offer a better SiteLink website experience, sitelink.com’s architecture was rebuilt from the ground up. Experience enhanced navigation, a site-wide search, page filtering, added content, more engagement and a lightning fast design.

Written by Chuck Vion on May 24, 2016

At the rare times there are issues preventing the optimal functionality of SiteLink’s products or services, the new status system ensures users have the most up-to-date information about current problems and known issues with SiteLink Software.

Written by Chuck Vion on May 16, 2016

Going through a software conversion for a 700 unit storage facility can be daunting for owner/operators but our experience has been phenomenal thanks to the exceptional management platform and the customer service SiteLink provides,” said Peter Phillips, Stor-Mor Self-Storage’s General Manager and SiteLink’s 13,000th customer.

Written by Chuck Vion on May 14, 2016

As the global leader in self-storage management software, SiteLink showcased its language support; tailored settings including taxation; currency, units and measures; and time zone and Daylight Savings Time adjustments.

Written by Chuck Vion on May 09, 2016

The SiteLink User Conference is the only one of its kind in the industry and highlights SiteLink’s leadership. The one-day event brought record attendance and showcased the new browser-based SiteLink myHub in between educational sessions and panel discussions.

Written by Chuck Vion on May 04, 2016

SiteLink Merchant Services is now the leading provider of payment processing to SiteLink stores. SiteLink Merchant Services is currently available in the United States and Canada.

Written by Chuck Vion on March 31, 2016

SiteLink, the global leader in web based software for managing self-storage operations of all sizes, reports a record number of its clients processing rentals and reservations on websites and from call centers.

Written by Chuck Vion on January 28, 2016 • Webinar Introduction

Always innovating with a customer focus, SiteLink added personnel, office space, new technology partners and a number of product enhancements to increase the value provided to its customers. 2015 was a record year for SiteLink! Our software is in use at more than 12,000 stores worldwide -- and in 2015 SiteLink added more customers to the SiteLink family than in any previous year.

Written by Chuck Vion on January 26, 2016

SiteLink achieves another year of PCI DSS Level 1 Security Certification and continues to ensure software users a secure and consistent experience when using SiteLink Smart Management Software.

Written by Chuck Vion on December 18, 2015

Mini-Storage Messenger announced their 2015 Facility of the Year Award winners and two of the five winners use SiteLink Web Edition to manage and grow their facility. Since 2004 SiteLink customers represent more than half of all Facility of the Year winners.

Written by Chuck Vion on November 05, 2015

There is a new trend in the self-storage industry involving unmanned facilities. These facilities rely on smart management software that integrates with technology partners allowing owners the flexibility to run their facility from wherever and whenever t

Written by Chuck Vion on September 29, 2015 • Webinar Introduction

SiteLink, the leader in self-storage management software worldwide, expands its Blue Moon Software partnership. Adding to the ability to pre-fill electronic leases, SiteLink Web Edition customers can now use electronic signature, store, manage and audit their Blue Moon leases right within the self-storage management software -- an industry-first.

Written by Chuck Vion on September 01, 2015

After recently winning the 2015 ISS Best of Business award for Best Management Software, SiteLink celebrated with a fabulous barbecue luncheon complete with banana pudding and a celebrity guest appearance.

Written by Chuck Vion on August 04, 2015

For the fifth year in a row, SiteLink is awarded Best of Business in the category of Best Management Software by Inside Self-Storage. SiteLink is especially honored to receive this award because the online voting allows actual storage operators to select their favorite company as the best in business.

Written by James Renouf on July 08, 2015 • Webinar Introduction

SiteLink has powerful tools to help you manage revenue for both new move-ins and existing tenants. We branded these tools SiteLink Price Optimzer, "always the right price." Just as the airline and hotel industries have been adjusting rates for years based upon supply and demand, you can do the same in real-time to maximize your revenue.

Written by Chuck Vion on June 08, 2015 • Webinar Introduction

Performing a self-storage facility audit is a very important task for any owner to ensure that operations are running smoothly and according to set policies and procedures. Audits should be performed periodically and without notice to ascertain a wide range of operational deficiencies; sometimes the result of theft.

Written by Chuck Vion on June 03, 2015 • Webinar Introduction

Audits are essential to operate a self-storage facility as efficiently and effectively as possible. Assessing your self-storage facility means maintaining a regular "check-up." When was your last facility check-up?

Written by Chuck Vion on May 13, 2015

One of the most popular reports in SiteLink is the management summary report. Many customers use this report to gain an overall performance view of the facility.

Written by Chuck Vion on April 22, 2015 • Webinar Introduction

SiteLink TOTAL Accounting not only pairs up with your accounting system but also delivers reports for single and multi-storage operators alike, including consolidated, trending and historical documents.

Written by Chuck Vion on April 03, 2015

SiteLink re-defined: SiteLink Merchant Services helps to afford owners the best qualified rate and reconcile payment processing. SiteLink eSign™ delivers more rentals with electronic signature capture, TeleTracker measures each phone call for complete marketing analysis.

Written by Chuck Vion on April 01, 2015 • Webinar Introduction

SiteLink TOTAL Accounting delivers financial reporting, audit tools and integration with the accounting software of your choice; included in SiteLink Web Edition at no additional cost. SiteLink TOTAL Accounting exports to ASystems, Business Works, Great Plains, Great Plains + Cash Management, Great Plains + Cash, Check Management, MAS 90, Maxwell Colonial, MRI Accounting, PeachTree, QuickBooks, Real Property Plus, Simply Accounting, Skyline, Solomon, Timberline and Yardi.

Written by Chuck Vion on March 24, 2015

By successfully utilizing smart management software with integrated call tracking (SiteLink's TeleTracker), owners and administrators are able to get accurate lead source data in real time.

Written by James Renouf on February 26, 2015

SiteLink gives you a choice in partners. The new SiteLink Merchant Services are built in to SiteLink to give you a better way to process credit cards. The following steps show you how to easily process payments within SiteLink.

Written by James Renouf on January 19, 2015

The online reservation dynamic in the self-storage industry has evolved over the last several years. It has moved from many self-storage operators considering online reservations as a nice "bells and whistles" feature to now absolutely essential to capture leads.

Written by Chuck Vion on January 13, 2015

SiteLink's distributor Centreforce Technology Group expands office space to accommodate growth in Asia-Pacific. Centreforce Technology Group (Centreforce), Australia-based distributor of SiteLink, the global industry leader in self-storage management software, announced expansion of its international office in the district of Loganholme Queensland, Australia.

Written by Chuck Vion on January 12, 2015

After an extensive third party audit, SiteLink is awarded the highest level of software and server security certification, PCI DSS Level 1.

Written by Chuck Vion on January 08, 2015

SiteLink Merchant Services adds value with built-in payment processing and SiteLink eSign™ delivers more rentals with electronic signature capture.

Written by Chuck Vion on December 04, 2014

Every year Mini-Storage Messenger (MSM) selects Facility of the Year winners in various categories. CONGRATULATIONS! to the coveted Facility of the Year Award winners who trust SiteLink for their smart management software.

Written by Chuck Vion on November 18, 2014

As innovators in self-storage management software, SiteLink keeps true to their mission of setting the the "industry standard" by unveiling SiteLink Merchant Services and SiteLink eSign™.

Written by Chuck Vion on September 05, 2014

In the words of: Shawn Hill, Principal, the BSC Group is a real estate financing advisory that helps self-storage owners nationwide obtain debt and equity to purchase or refinance their properties.

Written by Chuck Vion on August 05, 2014

The self-storage industry votes SiteLink as "Best Management Software" in the 2014 Inside Self-Storage (ISS) Best of Business reader's choice poll.

Written by Chuck Vion on July 08, 2014

The storage industry has the space and donors have the items (they receive a tax donation receipt). Charity Storage organizes the effort to convert these items into cash by auctioning the contents of designated Charity Storage Units. Proceeds from the sale of Charity Storage Units are distributed for the benefit of local, national and international charities.

Written by Chuck Vion on June 17, 2014

The SiteLink team is committed to serve customers with excellence to best meet their needs. That means that when customers offer suggestions to enhance our software, we listen. The 2014 June update release of SiteLink's smart management software included many enhancements requested by our customers. Here is a sampling for different roles within a self-storage operation.

Written by Chuck Vion on May 21, 2014

MineWhat cites that 2014 research shows 81% of shoppers research online before buying. That's why SiteLink gives their customers the power of mobility. With each passing day, we become a more mobile world. In a social setting -- smartphones may become an interruption.

Written by Chuck Vion on April 21, 2014

SiteLink, the worldwide innovator of self-storage smart management software recently made an impact at the 2014 ISS World Expo in Las Vegas, with a record-breaking User Conference attendance of more than 500 self-storage owners, managers and partners.

Written by Chuck Vion on April 08, 2014

SiteLink Unveils brand "refresh" at the SiteLink User Conference in Las Vegas this past March, 2014 where over 500 attendees from more than 10 countries attended.

Written by Chuck Vion on February 26, 2014

SiteLink, the leader in self-storage software, congratulates the 2013 winners of the Facility of the Year Award. Since the award’s inception, more than fifty top self-storage facilities around the globe have been recognized for their innovation and excellence. Most of these stores use SiteLink to manage and grow their businesses.

Written by Chuck Vion on December 27, 2013

SiteLink, the leader in self-storage management software worldwide, announced the move to a new office. To meet the needs of its rapidly expanding customer base, SiteLink has fully occupied the newly renovated two-story, 18,000 square-foot structure.

Written by Chuck Vion on August 05, 2013

SiteLink wins the 2013 Best Management Software for ISS Best of Business award. For the 2013 Inside Self-Storage (ISS) Best of Business reader's choice poll, the self-storage industry has voted SiteLink as the winner of Best Management Software.

Written by Chuck Vion on May 28, 2013 • Webinar Introduction

SiteLink, the leader in self-storage management software worldwide, recognizes store owners who converted to SiteLink Web Edition immediately following the second-annual SiteLink User Conference in 2013.

Written by Chuck Vion on January 28, 2013

SiteLink, the leader in self-storage management software, congratulates the winners and runners-up of the coveted Facility of the Year Award of 2012. Four of the five 2012 winners entrust their operations to SiteLink Web Edition along with more than 10,000 stores worldwide.

Written by Chuck Vion on November 26, 2012 • Webinar Introduction

SiteLink, the leader in self-storage management software, packages powerful features and integrations in its flagship product, Web Edition, to streamline operations and lower the cost of ownership. More than 75% of users integrate online payments, reservations and move-ins.

Written by Chuck Vion on September 12, 2012

Kure It Cancer Research and SiteLink, the leader in software for self-storage and portable storage, reached another milestone in their drive to support cancer research. A cancer patient himself, Barry Hoeven founded Kure It to provide critical funding in support of innovative research.

Written by Chuck Vion on August 05, 2012

For the second year in a row, SiteLink wins Best Management Software for ISS Best of Business award. SiteLink has won the 2012 Inside Self-Storage (ISS) Best of Business reader's choice poll for Best Management Software.

Written by Chuck Vion on August 05, 2011

SiteLink wins Best Management Software for ISS Best of Business award. SiteLink has won Best Management Software for the Inside Self-Storage (ISS) Best of Business reader's choice poll. Self-storage operators worldwide voted online for their favorite making the award a significant honor for SiteLink.