I have been using SiteLink for 12 years, and it wasn't until about one year ago that I went from SiteLink Stand Alone to SiteLink Web Edition. I should have made the change sooner, but I, Amy Cardinale was hesitant to make the change until my son joined our company. He has a degree in computer science, and he told me that I had to get in the 21st century to stay competitive.
I absolutely love SiteLink! It all began when I met Bob at the one and only show I attended years ago, his personality and salesmanship was great. I felt comfortable because he told me SiteLink has great tech support. He was right. People like James and Steve are fantastic. When I call tech support, I know that I am talking to someone at SiteLink and not at an outsourced company in another continent, which means that the tech support person knows what they're doing. Tech support is the number one reason I stay with SiteLink.
The second reason I stay with SiteLink is because it's very user-friendly. Everything I need is self-contained in the program and it makes operations so much easier. Reports are concise and they keep me up-to-date with my operations. They give visibility to changes that need to be made to maintain high occupancy. Also, getting on board with SiteLink is very easy. Just for kicks, I shopped around to compare SiteLink to other programs, and I found that there just isn't any comparison. All around SiteLink is a great program.
My 2015 self-storage prediction is that we will see many new self-storage facilities pop up. I am on 9-acres with 700 units and over 500 tenants, and I am always 95% full. Our second location that uses SiteLink is a 20,000 square foot warehouse that stores upper scale cars, boats, trucks -- and it is also running at 95% full. New companies that are on the horizon should definitely choose SiteLink. It will be a big asset to get their business up and running much quicker.SiteLink Web Edition OneSupport