Brand Reputation Industry Blogs

Chuck Vion | June 23, 2016 • Webinar Introduction

Online customer reviews are powerful — they can make or break a business. In fact, 92% of consumers read online reviews and 68% say positive reviews make them trust a local business more, according to Search Engine Land.

Chuck Vion | July 10, 2014

I recently heard that over the next year the self-storage industry will grow by about 400-500 new facilities in the U.S. Please don't quote me on that -- but for purposes of this blog -- let's believe that to be true. That means competition will become stiffer. Not only do you have to ensure that your marketing efforts are strategic, but as your customers leave, it's important to know why. Did they leave perhaps because they no longer need storage space, rent was high, or they chose to move to a competitor?