Automate Past Due Tenant Notifications

Now priorities have moved from storing and finding data to managing the influx of data, collaborating effectively, prioritizing time spent on projects, and as a result, maximizing effciency. This, in turn, keeps costs down and helps facilitate future growth.

Automation Isn't Only For Big Business

In order for your self-storage company to automate manual processes, you no longer have to worry about implementing expensive business process automation tools. Look for inexpensive solutions incorporating your self-storage management software. Affordable tenant notification automation solutions, like Storage Collections, that integrate with your management software are very beneficial for the single-store operator, where efficient time management is essential.

Why Automate Past Due Notifications?

Savings, Service, Sanity.

Saving time and money is a top priority for any business owner. Okay, clearly bottom-line profit is the top priority; however, the proper use of time and money is key to achieving higher profits. Automating past due tenant reminders takes minutes. A far cry from the hours a site manager spends manually making the calls. Time saved equates to money saved.

Service. The customer experience is your customers' perceptions -- both conscious and subconscious -- of their relationship with you resulting from all their interactions during the customer life cycle. Automating past due tenant notifications allows the site manager to maintain a positive customer experience. The stress and discomfort for a site manager having to make those dreaded calls is alleviated and the customer is not embarrassed by receiving the call. Relationship intact.

Sanity I suppose can be a relative term. You may have heard the saying, "Happy Wife, Happy Life." Integrating a simple solution of automated past due reminders have not been officially tested on husbands, but feedback from site managers has been a collective sigh of relief. It's a smart move, considering 87% of customers (not wives) think vendors need to put more effort into providing a seamless experience. The ease-of-use of an automated solution helps provide that seamless experience for site managers, customers and owners. It's that Ah-Ha moment when you know you hit pay dirt by a simple proactive decision in your day.

Learn more by watching the recorded webinar -- Benefits of Affordable, Automated Past Due Reminders. We covered how to utilize a service that offers both automated calls and text messages for past-due notifications that will not only improve your collection activities and increase online payments, but also improve labor efficiency.

Article Contributions by: Todd Sheffer - Co-Founder at Storage Collections

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