Benefits of Offering Live Chat and Around The Clock Pay By Phone

Presented on September 20, 2017 by Shannon Charbonneau from XPS Solutions

Live Chat and 24/7 Pay by Phone features allow your prospective and current tenants to reach you in a way that is most convenient for them. Make sure you’re relevant online and by phone!

Live Chat helps keep your website relevant and more than just a static, onscreen brochure about your business. And you already know that offering website payments is an absolute must for a busy facility, but offering a 24/7 Pay by Phone option helps you give your tenants as many ways as possible to give you money on-time, every month! Finally, utilizing a Convenience Fee for online or 24/7 Pay by Phone transactions can add bottom-line dollars to your revenue. You decide whether it is right for your business.

Keep your Site Sticky

Live chat reduces the bounce rate if your prospective tenant doesn’t see what they need at first glance

Play with the Big Guys

The self-storage mega-operators utilize web features like Live Chat and multiple ways to pay. Shouldn’t you?

One More Way to Pay

Give your tenants as many ways to pay as possible and look forward to reducing your delinquencies!

Related Webinars

Related Self-Storage Industry Webinars

Check out other Self-Storage Industry Webinars related to Benefits of Offering Live Chat and Around The Clock Pay By Phone.

Own A Toothbrush? Then You Need Hands-Free SMS

Hosted by Spencer Freeman on March 16, 2016
In this Webinar, you will learn how a hands-free SMS (text message) system is more effective than email and phone calls. The hands-free SMS system gives freedom for employees to complete other tasks, such as marketing, maintenance or cleaning.

Top Technology Essentials for Tenant Convenience and Facility Automation

Hosted by Peter Spickenagel on October 25, 2017
Webinar attendees will learn how top operators are using a variety of technology tools to replace repetitive tasks with self storage automation.