SiteLink Operator Increases Collections by 36%

Late2Lien automates mailing notices necessary for the late through lien sales process. Late2Lien sends appropriate late and lien notices complying with each state’s laws.

“Late2Lien can reduce the number of units going into lien status and cut time and cost by up to 50% or more,” said Markus Hecker, SiteLink’s COO. “The direct integration between SiteLink and Late2Lien eliminates transcription errors and improves accuracy of critical tenant notifications.”

SiteLink Technology Integrations

SiteLink’s integration tools allow Late2Lien to monitor each tenant's status and produce the right forms at the right time. Late2Lien maintains a set of letters and notices complying with every state’s laws, statutes and timelines and mails documents accordingly. Late2Lien checks for tenants’ military status, handles all returned mail, provides required mailings to all contacts and lien holders and automates advertising in the right publications. Storage operators can view activities and reports in Late2Lien’s cloud-based portal. The direct and seamless integration between SiteLink Web Edition and Late2Lien reduces transcript errors, ensures compliance and improves collections.

“Implementing Late2Lien brought us a 36% increase in collections by accurately and consistently automating the lien process,” said Bob Broadbent, Foothill Mini Storage’s owner. “Time savings free up my managers who now have time to follow up on leads and I worry less about lien sales. Managers and I know that documents are accurate and stored safely.”

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