Mastering Uncommon Situations Using SiteLink
Hosted by James Renouf - SiteLink Customer Support / Corporate Trainer on August 10, 2016
Every now and then a circumstance presents itself that is outside normal daily operation. Through decades of customer feedback, SiteLink has developed solutions to those uncommon self-storage situations.
Things like handling transfers, refunds, NSF, credits, discounts and reversals to name a few, can seem troublesome. This webinar will demonstrate how to easily solve these uncommon situations. If you have further questions, please check our Support FAQs as we are questions regularly for the issues that come up often.
FIXING MISTAKES
Learn how to fix mistakes such as reversing a close, moving out the wrong tenant and credit card errors
ADMINISTRATIVE TASKS
Learn how to edit tenant settings/fees, inspect charges report, change anniversary billing date and autobill date
MISCELLANEOUS SCENARIOS
Learn how to manage tenant lockouts, delete accounts, disable past due events and schedule auction tasks
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Kick Off 2016 With Reservations, Rentals & CRM
Hosted by James Renouf on February 10, 2016
Two of the most powerful screens in SiteLink are the Inquiries & Reservations and CRM screens. Learn how to convert more leads into Rentals with automated follow-up for inquiries, reservations, and enhance current tenant communication. Let the SiteLink program help streamline your inquiry and CRM process.
Auditing Part 1 - Site Level Audits Using SiteLink Web Edition
Hosted by Alyssa Quill on November 17, 2016
The knowledge and presence of consistent review and audits raises everyone’s level of attention and performance. During this webinar, we’ll identify areas of opportunity for your property to increase your bottom line and reduce your liability. Used properly and consistently, auditing will boost the health and growth of your self-storage business.
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