Mastering Uncommon Situations Using SiteLink
Hosted by James Renouf - SiteLink Customer Support / Corporate Trainer on August 10, 2016
Every now and then a circumstance presents itself that is outside normal daily operation. Through decades of customer feedback, SiteLink has developed solutions to those uncommon self-storage situations.
Things like handling transfers, refunds, NSF, credits, discounts and reversals to name a few, can seem troublesome. This webinar will demonstrate how to easily solve these uncommon situations. If you have further questions, please check our Support FAQs as we are questions regularly for the issues that come up often.
FIXING MISTAKES
Learn how to fix mistakes such as reversing a close, moving out the wrong tenant and credit card errors
ADMINISTRATIVE TASKS
Learn how to edit tenant settings/fees, inspect charges report, change anniversary billing date and autobill date
MISCELLANEOUS SCENARIOS
Learn how to manage tenant lockouts, delete accounts, disable past due events and schedule auction tasks
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