Mastering Uncommon Situations Using SiteLink

Every now and then a circumstance presents itself that is outside normal daily operation. Through decades of customer feedback, SiteLink has developed solutions to those uncommon self-storage situations.

Things like handling transfers, refunds, NSF, credits, discounts and reversals to name a few, can seem troublesome. This webinar will demonstrate how to easily solve these uncommon situations. If you have further questions, please check our Support FAQs as we are questions regularly for the issues that come up often.

FIXING MISTAKES

Learn how to fix mistakes such as reversing a close, moving out the wrong tenant and credit card errors

ADMINISTRATIVE TASKS

Learn how to edit tenant settings/fees, inspect charges report, change anniversary billing date and autobill date

MISCELLANEOUS SCENARIOS

Learn how to manage tenant lockouts, delete accounts, disable past due events and schedule auction tasks