Mastering Uncommon Situations Using SiteLink
Hosted by James Renouf - SiteLink Customer Support / Corporate Trainer on August 10, 2016
Every now and then a circumstance presents itself that is outside normal daily operation. Through decades of customer feedback, SiteLink has developed solutions to those uncommon self-storage situations.
Things like handling transfers, refunds, NSF, credits, discounts and reversals to name a few, can seem troublesome. This webinar will demonstrate how to easily solve these uncommon situations. If you have further questions, please check our Support FAQs as we are questions regularly for the issues that come up often.
FIXING MISTAKES
Learn how to fix mistakes such as reversing a close, moving out the wrong tenant and credit card errors
ADMINISTRATIVE TASKS
Learn how to edit tenant settings/fees, inspect charges report, change anniversary billing date and autobill date
MISCELLANEOUS SCENARIOS
Learn how to manage tenant lockouts, delete accounts, disable past due events and schedule auction tasks
Related Support Webinars
Check out other SiteLink Support Webinars related to Mastering Uncommon Situations Using SiteLink.
Using SiteLink StandAlone
Hosted by James Renouf on September 28, 2016
For those that need to operate a self-storage facility without an internet connection, learn how to use the PC-based SiteLink StandAlone Edition to streamline your daily processes. Join James to discover tips, best practices and features to work more efficiently. Gain actionable knowledge and answers to commonly asked questions about SiteLink StandAlone.
Creating, Editing and Using the Site Map, Map Tenants and Competitor Screens
Hosted by James Renouf on August 16, 2017
Discover the value in using the SiteLink Map for move-ins, move-outs, payments and other functionality. See where your tenants live in relation to each other, your site and competitors in the Map Tenants section. Track and analyze the rates of your competition using the Competitor Tracking module.
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