Yes...CRM Is Also For The Self-Storage Industry
Written by Chuck Vion on July 23, 2014 under CRM
SiteLink set the industry standard for self-storage management software, and it also set the stage for CRM in this industry. SiteLink Web Edition's robust TOTAL CRM empowers you to automate and adjust your sales and marketing efforts. It gives you more time to operate your business efficiently and the ability to capture customers more quickly and retain them. It also provides insight to how every prospect and customer interaction impacts your bottom line. Loaded with functionality; you can (to name just a few):
- Participate in lead monitoring
- Send birthday and holiday greetings
- Send payment prompts
- Schedule inquiry follow-up
- Schedule move out follow-up
- Set automatic follow-up reminders for managers
- Set automatic notification to prod a customer to continue with their pre-payment plan before it expires
- Schedule a series of automated emails to occur within so many days of each other
CRM Market Growth
Website Magazine's July, 2014 issue states that a Gartner report released in early May 2014 reveals that the worldwide CRM market grew 13.7 percent from $18B in 2012 to $20.4B in 2013 -- with 41 percent of all systems being SaaS (software as a service) based. That is great indication that more businesses are interested in learning about the customer experience from the first touch to the most recent. How about you?
As Prestipino said, "open your mind and explore the possibilities."
If you are a current SiteLink customer, leverage TOTAL CRM to your advantage, every single day. If you are not yet a SiteLink customer, let us show you how SiteLink Web Edition and all of its tools can give you the competitive advantage.
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Self-Storage Facility Insights On Using SiteLink
Neighborhood Storage #17 is located at 2520 NE Jacksonville Rd Ocala, FL 34478, just north of the 8th Avenue and NE Jacksonville Road intersection. We offer a wide variety of temperature and non-temperature controlled units, and even a free truck rental with move in! This facility has security features like video surveillance, coded keypad access, and our facility is fully fenced and well-lit. If you are looking for a self storage unit in central Ocala, we have what you are looking for!
What You're Losing by NOT Offering Tenant Insurance
Tenant insurance is to a storage facility as the internet is to a computer. Sure, a storage facility can run without having tenant insurance available, but just as the internet opens up opportunities for a computer, tenant insurance opens up opportunities for storage facilities by adding a valuable security feature, mitigating liability, and most importantly enhancing the customer service experience for tenants.
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