Customer Insights Industry Blogs

Chuck Vion | June 01, 2017

Offering a variety of features and rental options, from self-storage kiosks to mobile-friendly websites with online rentals, along with an option for employee interaction, provides the most opportunity for customer satisfaction.

Chuck Vion | June 23, 2016 • Webinar Introduction

Online customer reviews are powerful — they can make or break a business. In fact, 92% of consumers read online reviews and 68% say positive reviews make them trust a local business more, according to Search Engine Land.

Chuck Vion | July 10, 2014

I recently heard that over the next year the self-storage industry will grow by about 400-500 new facilities in the U.S. Please don't quote me on that -- but for purposes of this blog -- let's believe that to be true. That means competition will become stiffer. Not only do you have to ensure that your marketing efforts are strategic, but as your customers leave, it's important to know why. Did they leave perhaps because they no longer need storage space, rent was high, or they chose to move to a competitor?

Chuck Vion | May 14, 2014

Neighborhood Storage #17 is located at 2520 NE Jacksonville Rd Ocala, FL 34478, just north of the 8th Avenue and NE Jacksonville Road intersection. We offer a wide variety of temperature and non-temperature controlled units, and even a free truck rental with move in! This facility has security features like video surveillance, coded keypad access, and our facility is fully fenced and well-lit. If you are looking for a self storage unit in central Ocala, we have what you are looking for!