SiteLink Hits New Milestone, Announces 13,000th Customer

Single-store owner in California marks new record after switching software

Raleigh, NC. May 16, 2016 — SiteLink, the global leader in web-based software and payment processing for self-storage operations of all sizes, has boarded its 13,000th customer, California-based Peter Phillips of Stor-Mor Self-Storage.

“Going through a software conversion for a 700 unit storage facility can be daunting for owner/operators but our experience has been phenomenal thanks to the exceptional management platform and the customer service SiteLink provides,” said Peter Phillips, Stor-Mor Self-Storage’s General Manager and SiteLink’s 13,000th customer. “We combined the world-class expertise of SiteLink and Sue Haviland to guide us through the process. I appreciate the teamwork and fantastic service SiteLink delivers.”

Stor-Mor Self-Storage, like most SiteLink customers, was using another software and payment processor before switching to SiteLink Web Edition and SiteLink Merchant Services.

“We are beyond grateful and flattered about the milestone and our newest customer,” said Markus Hecker, SiteLink’s COO. “Since our first release in 1999, we have steadfastly focused on offering the best service, listening to clients and continually updating SiteLink. Since 1999, clients like Peter Phillips have chosen SiteLink over other management software. SiteLink Web Edition and the new in-house payment processing deliver more value to owners and will help us reach the next milestone even faster.”

SiteLink is able to convert substantial amounts of data, and sometimes all relevant data, from customers’ existing platforms to streamline and assist with the transition.

“I consult with many stores using different management software and payment processing,” said Sue Haviland, owner of Haviland Storage Services. “It is always encouraging when operators like Peter Phillips switch to SiteLink software and merchant services. Both owners and managers alike can then enjoy the ideal tool to operate stores. Switching isn’t difficult and once they start using SiteLink, operators do not look back.”

The milestone comes on the heels of several others

On April 24, 2016 the SiteLink User Conference marked its 5-year anniversary as the only user conference of its kind in the self-storage industry. 2016 also marks the 20-year anniversary of SiteLink LLC; the 10th birthday of SiteLink Web Edition, the industry’s leading, fully web-based management software; the immense growth of SiteLink eSign™ with more than 1,200 stores which have already executed 250,000 electronically signed documents; and the 2,000th SiteLink Merchant Services client. With the year not half over, there are a number of exciting announcements still to come.