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2015 Technology Shift Showcase Products

Written by Chuck Vion on April 03, 2015 under Merchant Services & Electronic Signature & Software Features

2015 Technology Shift Showcase Products

SiteLink continues to lead the global industry for self-storage software with new products in its market-defining software suite and sponsors the "2015 Technology Shift" showcase at the 2015 ISS World Expo on April 7-8, 2015 in Las Vegas.

True to their mission to continually innovate and set the "industry standard," SiteLink adds SiteLink Merchant Services , SiteLink eSign and TeleTracker into its award-winning, feature-rich suite of software products.

2015 Technology Shift Booth #323

During the ISS World Expo, existing customers will learn about the enhanced product line at SiteLink's booth #323. The "2015 Technology Shift" at booth #536 for future users will showcase profit tools and the transition steps to begin using SiteLink. These short presentations will highlight how SiteLink and technology partners take self-storage businesses to the next level. Seating for these presentations is on a first-come, first-serve. The program schedule can be viewed here.

Credit Card Payment Solutions

ISS World Expo attendees can learn about SiteLink's integrated credit card payment solution at the SiteLink Merchant Services booth #537. This SiteLink payment solution is for tenants paying at stores and on stores' websites. Storage operators eliminate third-party gateways by processing credit card payments directly through SiteLink Merchant Services, reconcile using consolidated statements and receive a single deposit for all bank cards.

EMV Integrations

SiteLink's EMV integration will help operators with the October 2015 liability shift and PCI compliance. With a client base of more than 11,000 stores, SiteLink has the pricing power to pass savings on to customers, provide liability protection and deliver peace of mind with SiteLink's PCI DSS Level 1 and SOC 1 Certifications.

"Our customers now have a single source for management software and payments processing," said Markus Hecker, SiteLink's Chief Operating Officer. "SiteLink Merchant Services follows the most stringent level of security. Owners reconcile payments faster with one deposit and one consolidated statement for major card brands, including American Express."

SiteLink Merchant Services

SiteLink Merchant Services offers great rates and service -- with transparency and full disclosure of fees. The integration of SiteLink Merchant Services helps to afford owners the best qualified rate. SiteLink's experienced, in-house support team makes boarding and service fast and simple.

To integrate services further and reduce operating costs, SiteLink introduced eSign. Owners eliminate the cost of paper, printing and document storage using SiteLink eSign's electronic signature and document archiving.

SiteLink eSign™

At no additional cost, SiteLink eSign brings more rentals because tenants sign leases anywhere, including on stores' websites. Owners convert more reservations to rentals online using SiteLink eSign -- complete with a signed lease that is automatically archived until seven years after the tenant vacates. SiteLink eSign allows for much faster lease audits on any computer.

"As more consumers research and purchase goods online, rentals on storage websites will only increase," said Yvette Apodaca, SiteLink's Marketing Manager. "SiteLink eSign gives tenants and owners confidence in online rentals. At the store level, tenants sign leases on touch screen monitors or mobile devices including tablets and smartphones. Unlike other services, SiteLink eSign is included in SiteLink Web Edition at no additional cost and easy to deploy."

TeleTracker Integration

A third integration, TeleTracker, measures phone call activities to give owners a complete analysis of marketing efforts. SiteLink TeleTracker logs each call, caller ID, tracking number and manager activity. Incoming calls produce a pop-up screen in SiteLink Web Edition, instant background about the customer and one menu for managers to complete next steps. TeleTracker's pop-up screen lets managers assist callers by adding or converting reservations or entering payments with a single click.

"TeleTracker provides more than just instant call analysis," said Yvette Apodaca. "Managers convert more calls to rentals by knowing more about each caller. TeleTracker analyzes the effectiveness of tracking numbers, origin of calls and conversion rate of calls to rentals. Together with SiteLink's unique marketing questions, exit surveys and TOTAL CRM, TeleTracker now completes the 360 degree view of a store's marketing investment."

Be Sure To Check Us Out

Existing customers at the 2015 ISS World Expo will learn more about SiteLink's latest tools by visiting SiteLink at booth #323 and SiteLink Merchant Services at booth #537. Future SiteLink users will best learn about SiteLink's feature-rich software suite by attending the "2015 Technology Shift" showcase at booth #536.

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